All services are online.No open issues , last issue was 12 hours ago on Foxtrot.
Uptime / Load Feb 19 Feb 20 Feb 21 Feb 22 Feb 23 Feb 24 Feb 25
Uptime Monitor
Albany 99.995%
Bravo 100%
Delta 100%
Echo 100%
Foxtrot 99.978%
Golf 100%
Hotel 100%
Indigo 100%
Juliet 99.983%
Kilo 100%
Lima 99.999%
Mike 100%
Millennium 99.999%
Oscar 99.997%
Zulu 99.999%
cPanel - UK
bravo.cloudns.io 0.41
delta.cloudns.io 0.17
echo.cloudns.io 0.58
foxtrot.cloudns.io 0.55
golf.cloudns.io 0.29
hotel.cloudns.io 0.2
indigo.cloudns.io 0.53
juliet.cloudns.io 0.29
kilo.cloudns.io 0.26
lima.cloudns.io 0.57
mike.cloudns.io 0.63
oscar.cloudns.io 0.39
cPanel - USA
albany.cloudns.io 0.44
millennium.cloudns.io 0.25
Plesk - UK
zulu.cloudns.io 0.77
DirectAdmin Servers
DA-UK1 99.999%
DA-USA1 100%
Elastic Cloud
phantom.cloudns.io 0.16
phantom-slave-uc-lon.cloudns.io 0.32
Phantom Master HTTP Check 99.995%
Phantom Slave HTTP Check 99.916%
Nameservers / DNS
ns1.cloudns.io 0.15
ns2.cloudns.io 0.03
ns1.usa.cloudns.io 0.05
ns2.usa.cloudns.io 0.05
Internal
Brixly - Main Website 99.997%
Brixly - Client Area 99.999%
No/minor issues (>99.9% uptime) Short outage (>99% uptime)
Issues reported
Major outage (<99%) High Load Average

Incidents

February 13th, 2020

Intermittent Issues on Bravo
Affected services: bravo.cloudns.ioBravo
Monitoring

This is now back online - the chassis has been replaced, and we will continue to monitor the server / logs to ensure the issue is resolved entirely.

Identified

We have noticed intermittent issues being reported on our monitoring suite over the past 48 hours, which have indicated a potential hardware issue.

We replaced the drives in the machine, as we noticed ata6 related errors being reported, which indicate an issue with either the disks themselves, or the cabling.

This particular machine has no visible cables, and are instead directly in the bays on the chassis. As such, a replacement machine has been built as an emergency replacement to prevent further outages.

The disks are currently being moved to the new machine, and the network configuration is also being amended.

The overall outage is expected to last around 20 - 30 minutes, however due to the complexity of the task, we of course appreciate your patience whilst this is carried out.

Meanwhile, if you have any questions, do let us know although please expect a slight delay in response, due to the team being tied up resolving the issue currently.

Investigating

We are investigating potential hardware or kernel related issue with Bravo at present.

We are aware of the outages, and apologies for the inconvenience caused - we will be working on this with the highest priority.

Kind regards,

Dennis