All services are online.No open issues , last issue was 2 hours ago on Delta.
Uptime / Load Feb 18 Feb 19 Feb 20 Feb 21 Feb 22 Feb 23 Feb 24
cPanel Servers - UK
Alfa 99.999%
Bravo 100%
Charlie 99.985%
Delta 99.999%
Echo 99.996%
Foxtrot 99.996%
Golf 100%
Hotel 99.989%
Indigo 99.987%
Juliet 100%
Kilo 99.997%
Lima 100%
Mike 99.999%
November 99.952%
Oscar 99.998%
Romeo 99.982%
cPanel Servers - Germany
Papa 99.974%
cPanel Servers - USA
Millennium 100%
Orlando 99.988%
Quebec 100%
DirectAdmin Servers - UK
DA-UK1 99.999%
DA-UK2 99.996%
DA-UK3 99.947%
DirectAdmin - Germany
DA-DE1 100%
DirectAdmin Servers - USA
DA-USA1 100%
Plesk Servers - UK
Onyx 99.996%
Premium Servers - UK
Antares 100%
Elastic Cloud
EC2 (Elastic Cloud) 100%
Phantom 99.998%
Internal
Brixly - Main Website 100%
Nameservers
ns1.cloudns.io 0.03
ns2.cloudns.io 0.05
ns1.usa.cloudns.io 0.06
ns2.usa.cloudns.io 0.05
Backup Servers
neptune.cloudns.io 0.04
pbs.cloudns.io 0.04
Hypervisors - UK
hv1.cloudns.io 0.88
hv2.cloudns.io 0.34
hv3.cloudns.io 0.42
hv4.cloudns.io 0.06
hv8.lon.cloudns.io 0.36
Hypervisors - USA
hv1-usa.cloudns.io 0.15
No/minor issues (>99.9% uptime) Short outage (>99% uptime)
Issues reported
Major outage (<99%) High Load Average

Incidents

February 12th, 2021

Bravo - Exim / Mail Issues
Affected services: Bravobravo.cloudns.io
Resolved

All issues on Bravo now resolved

Monitoring

We believe the issue to be now resolved. We are monitoring this currently to ensure no repeat incidents occur.

If you do experience any issues then feel free to reach out to support so we have an internal case for investigation.

Investigating

We have received reports of some delivery issues (and some inbound mail issues) on Bravo, which has been ongoing since the v94 update of cPanel.

Whilst we thought the issue was resolved, we seem to have had a new continuation of the problem, which even takes place with the 'default' configuration provided by the cPanel software.

We are currently undergoing all steps to resolve the problem, and will update this status with any further updates.

February 10th, 2021

Network Outage - London DC
Resolved

As you may be aware, there was an outage within the London DC this evening.

We are yet to receive a full report from the DC regarding the nature of the outage but have been reassured this was a temporary network related issue.

Kind regards,

Dennis