Some services are degraded

Please note that following some updates, we are aware that there are intermittent issues with submitting responses to tickets through the client area. Tickets can be opened as usual, however responses will need to be provided by email until the issue is resolved.
Internal SMTP (Notifications, Invoices and Support)
SpamExperts -
SpamExperts -
MailChannels SMTP

Previous incidents

Jun 09, 2023

Client Area Upgrades / Maintenance


Created Jun 08 at 12:45pm BST

We have been performing several upgrades and adding a number of improvements to our client area.

We are aware that currently, there is an issue responding / replying to tickets from within the client area.

As such, if you need to respond to support whilst we investigate, and correct the issue, please respond to the ticket emails.

Jun 08, 2023 is down


Resolved Jun 08 at 12:17am BST recovered.

1 previous update

Jun 07, 2023

Domain Search


Resolved Jun 07 at 11:50pm BST

We have now diagnosed this to be an issue with a specific addon, which we have now downgraded and tested.

The domain search facility is now operational.

1 previous update