Previous incidents

October 2023
Oct 30, 2023
1 incident

zombie.hostns.io and emerald.da.hostns.io are down

Downtime

Resolved Oct 30 at 08:19pm GMT

zombie.hostns.io recovered.

3 previous updates
Oct 28, 2023
1 incident

paloma.hostns.io is down

Downtime

Resolved Oct 28 at 07:31pm BST

paloma.hostns.io recovered.

3 previous updates
Oct 26, 2023
1 incident

sangria.hostns.io is down

Downtime

Resolved Oct 26 at 04:55pm BST

sangria.hostns.io recovered.

1 previous update
Oct 25, 2023
1 incident

absinthe.hostns.io is down

Downtime

Resolved Oct 25 at 10:51am BST

absinthe.hostns.io recovered.

1 previous update
Oct 24, 2023
1 incident

ouzo.hostns.io is down

Downtime

Resolved Oct 24 at 05:38am BST

ouzo.hostns.io recovered.

1 previous update
Oct 23, 2023
1 incident

atlantic.us.hostns.io is down

Downtime

Resolved Oct 23 at 11:28pm BST

atlantic.us.hostns.io recovered.

1 previous update
Oct 22, 2023
1 incident

papa.de.hostns.io is down

Downtime

Resolved Oct 22 at 12:52am BST

papa.de.hostns.io recovered.

1 previous update
Oct 20, 2023
1 incident

margarita.hostns.io is down

Downtime

Resolved Oct 20 at 07:37pm BST

margarita.hostns.io recovered.

1 previous update
Oct 19, 2023
1 incident

titan.de.hostns.io and pacific.us.hostns.io are down

Downtime

Resolved Oct 19 at 12:23pm BST

titan.de.hostns.io recovered.

3 previous updates
Oct 18, 2023
1 incident

sunrise.hostns.io is down

Downtime

Resolved Oct 18 at 08:38pm BST

sunrise.hostns.io recovered.

1 previous update
Oct 17, 2023
1 incident

absinthe.hostns.io and capricorn.premium.hostns.io are down

Downtime

Resolved Oct 17 at 11:12am BST

capricorn.premium.hostns.io recovered.

3 previous updates
Oct 16, 2023
1 incident

stout.hostns.io is down

Downtime

Resolved Oct 16 at 09:48pm BST

stout.hostns.io recovered.

1 previous update
Oct 14, 2023
1 incident

MailChannels SMTP is down

Downtime

Resolved Oct 14 at 11:13am BST

MailChannels SMTP recovered.

9 previous updates
Oct 12, 2023
1 incident

ramos.hostns.io and vesper.hostns.io are down

Downtime

Resolved Oct 12 at 05:35am BST

ramos.hostns.io recovered.

3 previous updates
Oct 10, 2023
1 incident

quebec.us.hostns.io, atlantic.us.hostns.io, pacific.us.hostns.io, orlando.hos...

Downtime

Resolved Oct 10 at 08:16am BST

quebec.us.hostns.io recovered.

8 previous updates
Oct 06, 2023
1 incident

client.brixly.uk and coral.premium.hostns.io are down

Downtime

Resolved Oct 06 at 11:24pm BST

coral.premium.hostns.io recovered.

5 previous updates
Oct 04, 2023
1 incident

mojito.hostns.io is down

Downtime

Resolved Oct 04 at 11:36am BST

mojito.hostns.io recovered.

3 previous updates
Oct 03, 2023
1 incident

paradise.hostns.io is down

Downtime

Resolved Oct 04 at 12:01am BST

onyx.cloudns.io went down.

2 previous updates
Oct 02, 2023
1 incident

coral.premium.hostns.io and onyx.cloudns.io are down

Downtime

Resolved Oct 02 at 12:54pm BST

onyx.cloudns.io recovered.

3 previous updates
September 2023
Sep 30, 2023
1 incident

pacific.us.hostns.io and orlando.hostns.io are down

Downtime

Resolved Sep 30 at 11:22am BST

pacific.us.hostns.io recovered.

5 previous updates
Sep 29, 2023
1 incident

MailChannels SMTP is down

Downtime

Resolved Sep 29 at 10:04am BST

MailChannels SMTP recovered.

1 previous update
Sep 27, 2023
1 incident

MailChannels SMTP is down

Downtime

Resolved Sep 27 at 07:07pm BST

MailChannels SMTP recovered.

1 previous update
Sep 26, 2023
1 incident

panel.equilia.cloud is down

Downtime

Resolved Sep 26 at 11:58am BST

panel.equilia.cloud recovered.

1 previous update
Sep 25, 2023
1 incident

Emergency Node Reboot

Maintenance

Resolved Sep 25 at 10:50am BST

The node these servers are on is being emergency rebooted due to an ongoing backend issue.

We apologise for the hassle, and expect the outage to only last a handful of minutes
Sep 24, 2023
1 incident

sunrise.hostns.io and emerald.da.hostns.io are down

Downtime

Resolved Sep 25 at 12:12am BST

emerald.da.hostns.io recovered.

5 previous updates
Sep 22, 2023
1 incident

absinthe.hostns.io, acapulco.hostns.io, bacardi.hostns.io, champagne.hostns.i...

Downtime

Resolved Sep 22 at 09:31pm BST

ramos.hostns.io recovered.

25 previous updates
Sep 21, 2023
1 incident

gemini-usa.premium.hostns.io is down

Downtime

Resolved Sep 21 at 07:40pm BST

gemini-usa.premium.hostns.io recovered.

1 previous update
Sep 20, 2023
1 incident

support.brixly.uk and da-uk1.hostns.io are down

Downtime

Resolved Sep 20 at 12:56pm BST

da-uk1.hostns.io recovered.

3 previous updates
Sep 18, 2023
1 incident

MailChannels SMTP, emerald.da.hostns.io, da-1.us.hostns.io, and 1 other servi...

Downtime

Resolved Sep 19 at 12:57am BST

MailChannels SMTP recovered.

5 previous updates
Sep 14, 2023
1 incident

zombie.hostns.io, absinthe.hostns.io, acapulco.hostns.io, alexander.hostns.io...

Downtime

Resolved Sep 14 at 09:48pm BST

ramos.hostns.io recovered.

37 previous updates
Sep 13, 2023
1 incident

atlantic.us.hostns.io is down

Downtime

Resolved Sep 13 at 01:05pm BST

atlantic.us.hostns.io recovered.

1 previous update
Sep 12, 2023
1 incident

da-uk1.hostns.io is down

Downtime

Resolved Sep 12 at 08:21pm BST

da-uk1.hostns.io recovered.

1 previous update
Sep 11, 2023
1 incident

bacardi.hostns.io and uniform.hostns.io are down

Downtime

Resolved Sep 11 at 03:28pm BST

bacardi.hostns.io recovered.

3 previous updates
Sep 10, 2023
1 incident

titan.de.hostns.io and emerald.da.hostns.io are down

Downtime

Resolved Sep 11 at 12:47am BST

emerald.da.hostns.io recovered.

3 previous updates
Sep 07, 2023
1 incident

client.brixly.uk is down

Downtime

Resolved Sep 07 at 10:31am BST

client.brixly.uk recovered.

1 previous update
Sep 05, 2023
1 incident

support.brixly.uk and derby.hostns.io are down

Downtime

Resolved Sep 06 at 12:15am BST

derby.hostns.io recovered.

3 previous updates
Sep 04, 2023
1 incident

absinthe.hostns.io is down

Downtime

Resolved Sep 04 at 09:42pm BST

absinthe.hostns.io recovered.

1 previous update
Sep 03, 2023
1 incident

margarita.hostns.io and uniform.hostns.io are down

Downtime

Resolved Sep 03 at 11:32pm BST

uniform.hostns.io recovered.

5 previous updates
August 2023
Aug 30, 2023
1 incident

pluto.de.hostns.io is down

Downtime

Resolved Aug 30 at 10:59pm BST

pluto.de.hostns.io recovered.

3 previous updates
Aug 29, 2023
1 incident

MailChannels SMTP is down

Downtime

Resolved Aug 29 at 07:03pm BST

MailChannels SMTP recovered.

5 previous updates
Aug 26, 2023
2 incidents

Some services are down

Resolved Aug 26 at 08:32pm BST

pluto.de.hostns.io went down.

Support System Unavailable

Downtime

Resolved Aug 26 at 04:49pm BST

This has now been resolved. As per the previous status update, please note that we do not have support records since 3PM, and therefore if your ticket is missing from the client area, feel free to reach back out where we would be happy to help.

1 previous update
Aug 24, 2023
1 incident

schnapps.hostns.io is down

Downtime

Resolved Aug 24 at 06:51am BST

schnapps.hostns.io recovered.

1 previous update
Aug 22, 2023
1 incident

bacardi.hostns.io is down

Downtime

Resolved Aug 22 at 02:01pm BST

bacardi.hostns.io recovered.

1 previous update
Aug 20, 2023
1 incident

savoy.hostns.io is down

Downtime

Resolved Aug 20 at 05:15am BST

savoy.hostns.io recovered.

1 previous update
Aug 19, 2023
1 incident

ceres.de.hostns.io and orlando.hostns.io are down

Downtime

Resolved Aug 19 at 01:39pm BST

orlando.hostns.io recovered.

7 previous updates
Aug 18, 2023
1 incident

MailChannels SMTP and onyx.cloudns.io are down

Downtime

Resolved Aug 18 at 06:26pm BST

MailChannels SMTP recovered.

3 previous updates
Aug 16, 2023
1 incident

orlando.hostns.io is down

Downtime

Resolved Aug 16 at 01:47pm BST

orlando.hostns.io recovered.

1 previous update
Aug 14, 2023
1 incident

quebec.us.hostns.io is down

Downtime

Resolved Aug 14 at 06:59pm BST

quebec.us.hostns.io recovered.

1 previous update
Aug 13, 2023
1 incident

papa.de.hostns.io and uniform.hostns.io are down

Downtime

Resolved Aug 14 at 12:58am BST

uniform.hostns.io recovered.

5 previous updates
Aug 12, 2023
1 incident

malibu.hostns.io is down

Downtime

Resolved Aug 12 at 07:10am BST

malibu.hostns.io recovered.

1 previous update
Aug 11, 2023
1 incident

orlando.hostns.io is down

Downtime

Resolved Aug 11 at 02:11pm BST

orlando.hostns.io recovered.

1 previous update
Aug 10, 2023
1 incident

orlando.hostns.io is down

Downtime

Resolved Aug 10 at 09:59pm BST

orlando.hostns.io recovered.

1 previous update
Aug 09, 2023
1 incident

absinthe.hostns.io is down

Downtime

Resolved Aug 09 at 09:02am BST

absinthe.hostns.io recovered.

1 previous update
Aug 08, 2023
1 incident

brixly.uk, client.brixly.uk, support.brixly.uk, ouzo.hostns.io, emerald.da.ho...

Downtime

Resolved Aug 08 at 11:54am BST

brixly.uk, client.brixly.uk, and support.brixly.uk recovered.

12 previous updates
Aug 07, 2023
1 incident

cosmopolitan.hostns.io and emerald.da.hostns.io are down

Downtime

Resolved Aug 07 at 11:27pm BST

cosmopolitan.hostns.io recovered.

3 previous updates
Aug 05, 2023
1 incident

champagne.hostns.io and mojito.hostns.io are down

Downtime

Resolved Aug 05 at 10:55pm BST

champagne.hostns.io recovered.

3 previous updates
Aug 04, 2023
1 incident

Client Area / Billing System Improvements

Maintenance

Resolved Aug 04 at 08:02pm BST

We are currently migrating / upgrading our WHMCS billing system, by moving this over to an alternative node.

Please note, the process is relatively complex (primarily with 3rd party modules), however, whilst we aim to keep downtime to a minimum, some downtime is expected intermittently throughout the process.
Aug 03, 2023
1 incident

corsair.hostns.io and tonic.hostns.io are down

Downtime

Resolved Aug 04 at 01:09am BST

tonic.hostns.io recovered.

5 previous updates
Aug 02, 2023
1 incident

titan.de.hostns.io is down

Downtime

Resolved Aug 02 at 09:46am BST

titan.de.hostns.io recovered.

1 previous update
Aug 01, 2023
1 incident

papa.de.hostns.io is down

Downtime

Resolved Aug 01 at 02:48pm BST

papa.de.hostns.io recovered.

1 previous update