Previous incidents

emerald.da.hostns.io recovered.

da-1.de.hostns.io recovered.

emerald.da.hostns.io recovered.

zombie.hostns.io recovered.

emerald.da.hostns.io recovered.

tequila.hostns.io recovered.

da-1.us.hostns.io recovered.

We wanted to inform you of an upcoming urgent maintenance that is required on one of our servers, vesper.hostns.io. We have identified an issue with high-load, primarily caused by MySQL usage on the server. To address this, we will be installing db-governor, which will help manage the load more efficiently.

Please be aware that during the installation process, there may be intermittent downtime. We anticipate that the maintenance will take approximately 15-45 minutes to complete.

We und...

da-1.de.hostns.io recovered.

da-2.de.hostns.io recovered.

vesper.hostns.io recovered.

sunrise.hostns.io recovered.

pacific.us.hostns.io recovered.

paloma.hostns.io recovered.

da-1.us.hostns.io recovered.

da-1.us.hostns.io recovered.

pacific.us.hostns.io recovered.

emerald.da.hostns.io recovered.

quebec.us.hostns.io recovered.

absinthe.hostns.io recovered.

quebec.us.hostns.io recovered.

gin.hostns.io recovered.

emerald.da.hostns.io recovered.

gemini-usa.premium.hostns.io recovered.

emerald.da.hostns.io recovered.

da-1.us.hostns.io recovered.

We are delighted to inform you that the recent outage affecting the Gemini server in the USA has been resolved, and the server is now fully back online. Our technical team worked tirelessly to address the issue, ensuring that all services are now operating normally.

We believe the cause of the outage was a temporary issue at the data center, possibly related to the underlying node that hosts our virtual machine. However, we are still waiting for a detailed confirmation from the support tea...

support.brixly.uk recovered.

absinthe.hostns.io recovered.

quebec.us.hostns.io recovered.

da-2.de.hostns.io recovered.

vesper.hostns.io recovered.

champagne.hostns.io recovered.

mimosa.hostns.io recovered.

This has now been done, other than the servers in Germany. As we require IPMI to watch the boot process, this will be scheduled for another day.

da-2.de.hostns.io recovered.

emerald.da.hostns.io recovered.

paloma.hostns.io recovered.

absinthe.hostns.io recovered.

gemini-usa.premium.hostns.io recovered.

gemini-usa.premium.hostns.io recovered.

emerald.da.hostns.io recovered.

As you would have likely observed last night (10th of November 2023) at roughly 02:52AM GMT we experienced an outage affecting several of our Juniper MX routers across our backbone network that caused network wide disruption for roughly 10-15 minutes.

This later led to additional complications on the underlying CEPH storage layer, which required manual intervention and caused additional downtime / delays.

The cause of this issue was the routing sub process on the MX routers crashing at ...

atlantic.us.hostns.io recovered.

gemini-usa.premium.hostns.io recovered.

savoy.hostns.io recovered.

As you would have likely observed last night (10th of November 2023) at roughly 02:52AM GMT we experienced an outage affecting several of our Juniper MX routers across our backbone network that caused network wide disruption for roughly 10-15 minutes.

This later led to additional complications on the underlying CEPH storage layer, which required manual intervention and caused additional downtime / delays.

The cause of this issue was the routing sub process on the MX routers crashing at...

tequila.hostns.io recovered.

panel.equilia.cloud recovered.

atlantic.us.hostns.io recovered.

Update: This is now working without any issues, the service is now stable.

The Service is now restored.

The Datacentre are running DDoS mitigation currently, this report will be updated again if there are any further issues.

Update: The null route has now been lifted but the DDoS continues to present itself, we are still working on this.

Currently this service is under a DDOS attack.

Rest assured our team are working on resolving and mitigating this attack.

The servi...

ramos.hostns.io recovered.

We would like to inform you about an important upgrade to our backup infrastructure. Recent assessments have shown performance inconsistencies in our backup facilities across multiple locations. To address this, we are transitioning to S3-based storage for more reliable and efficient data storage.

During this transition phase, you may experience reduced backup speeds as we transfer initial data sets. This process may extend over several days, leading to intermittent availability of backup ...

tequila.hostns.io recovered.